Fieldy is a modern, cloud-based Field Service Management (FSM) software designed to help small and medium-sized service businesses streamline their operations — from scheduling and dispatching to invoicing and customer communication. As the FSM space continues to grow in 2025, Fieldy stands out for its intuitive design, automation features, and ability to scale with your business.
In this in-depth review, we’ll explore Fieldy’s features, pricing, pros and cons, ideal use cases, and how it compares to other service software in the market.
What is Fieldy?
Fieldy is an FSM platform that simplifies how service providers run their day-to-day operations. It caters to industries like HVAC, plumbing, cleaning, electrical, pest control, landscaping, and more.
At its core, Fieldy aims to eliminate the paperwork and chaos that comes with running a service business. It allows owners and managers to handle job assignments, track technicians in real time, generate quotes and invoices, communicate with clients, and monitor performance — all from one central dashboard.
With mobile support and cloud integration, Fieldy ensures field workers and office staff stay connected at all times.
💡 Top Features of Fieldy
1. Smart Job Scheduling
Fieldy makes it incredibly easy to schedule and assign jobs based on technician availability, skill sets, and geographic location. You can drag and drop jobs on a calendar, send updates instantly to mobile devices, and avoid scheduling conflicts.
2. Real-Time Dispatching
Dispatchers can assign new tasks on the fly, and technicians receive updates in real time via the mobile app. GPS tracking allows you to monitor where each worker is and optimize route planning to save time and fuel.
3. Customer Relationship Management (CRM)
Fieldy includes a simple yet powerful CRM that stores customer contact information, service history, notes, and preferences. This helps you deliver personalized service and follow up faster, increasing client satisfaction and retention.
4. Mobile App for Technicians
Technicians can receive assignments, check-in/out of jobs, update job status, upload photos, collect digital signatures, and even create invoices — all from their mobile device. This reduces admin time and improves job accuracy.
5. Quoting & Invoicing
Fieldy simplifies billing with built-in tools to generate quotes, convert them to jobs, and send professional invoices. Payment tracking and integration with QuickBooks (or similar accounting tools) help you stay on top of your finances.
6. Automated Notifications
Clients receive automatic SMS or email alerts when a technician is en route, when the job starts, or once it’s completed. This reduces no-shows and improves customer trust.
7. Analytics and Reports
Monitor job completion rates, revenue per technician, customer feedback, and more. Fieldy’s built-in analytics dashboard helps you make smarter business decisions using real-time data.
📱 User Interface and Experience
One of Fieldy’s standout strengths is its clean, intuitive interface. Whether you’re using the web platform or the mobile app, the experience is smooth and beginner-friendly.
The mobile app is lightweight yet powerful — it doesn’t overwhelm users with unnecessary options. Office managers will appreciate the dashboard layout that highlights pending jobs, revenue reports, and team activity at a glance.
💰 Fieldy Pricing Overview (2025)
Fieldy offers a range of flexible pricing plans to suit businesses of all sizes:
- Starter Plan: Best for solo operators and small teams. Includes scheduling, invoicing, and CRM.
- Growth Plan: Ideal for expanding teams. Adds dispatching, automated alerts, and reporting.
- Pro Plan: Designed for larger teams or franchises with advanced needs like GPS tracking, integrations, and automation tools.
- Custom Enterprise Plans: Available for businesses with more than 50 field agents.
Pricing is competitive and transparent, with a free trial available. Most small businesses can get started for under $50/month.
✅ Pros of Using Fieldy
- All-in-one tool: Combines scheduling, invoicing, CRM, and communication.
- Cloud-based: Accessible from anywhere, no software installation required.
- Mobile-first design: Excellent technician experience on the go.
- Time-saving automation: Reduces admin work with alerts and reminders.
- Customer-friendly: Improves client communication and job satisfaction.
- Easy to scale: Add more users as your business grows.
❌ Cons of Fieldy
- No offline mode — the mobile app requires an internet connection.
- Some integrations (like accounting or payment gateways) are only available on higher-tier plans.
- Advanced users might want more customization options for reports.
🛠️ Who Is Fieldy Best For?
Fieldy is a perfect fit for:
- Home service businesses (plumbing, electrical, HVAC, etc.)
- Cleaning and janitorial companies
- Pest control and landscaping firms
- Freelance technicians and service contractors
- Small-to-medium-sized teams looking to scale efficiently
If you’re tired of juggling spreadsheets, sticky notes, and phone calls to manage your team and schedule, Fieldy is designed for you.
🔄 Comparison: Fieldy vs Competitors
| Feature | Fieldy | Jobber | Housecall Pro |
|---|---|---|---|
| Pricing | Affordable | Moderate | Higher |
| Mobile App | Excellent | Good | Very Good |
| Dispatching | Real-time | Scheduled | Real-time |
| CRM & Invoicing | Built-in | Built-in | Built-in |
| Customization | Moderate | High | Moderate |
Fieldy holds its own against more established players by offering great value for money and ease of use, especially for small to mid-sized businesses.
📊 What’s New in 2025?
- AI-Powered Job Recommendations: Suggests the best technician for each job based on availability, skills, and customer preferences.
- Voice-to-Text Notes: Field agents can now dictate job notes hands-free.
- Expanded Integration Options: Connect Fieldy to CRM, payment, and marketing tools like HubSpot, Stripe, and Mailchimp.
These improvements make Fieldy even more versatile and competitive in the FSM software market.
🏁 Final Verdict: Is Fieldy Worth It?
Absolutely. Fieldy is a game-changer for service businesses that want to save time, improve efficiency, and deliver excellent customer experiences. Its feature-rich yet easy-to-use platform brings structure and scalability without the hefty price tag.
Whether you’re a solo technician or managing a team of 50+, Fieldy provides everything you need to grow your business confidently.
Rating: ⭐ 4.8/5
👉 Ready to simplify your service operations? Visit the official site and get started with Fieldy today.
